Urban Delice´s profile
Reviews (2)
GetLenses.co.uk
Very good service&prices
I have been wearing contact lenses for years and this is the first time when I find an online store that sells them cheap and delivers them quickly. I strongly recommend them. Plus, they always have good offers and they don't spam you with useless information. Do try them, you'll like their services.
Hermes Europe
Worst courier service ever!
For the past weeks I have been ordering several items for my Christmas gifts. Some of them from different companies but delivered through Hermes.
First time I was left with a note, with no phone no. or any contact details to reschedule delivery. I had to write a note and leave it stuck on my door so that the next time the courier leaves it with a neighbor. Thank God for old school written notes!
Second time, it's been a week long nightmare! First time the courier didn't leave any note; I thought my parcel was just delayed by the retailer. Surprise, the tracking system mentioned they tried to deliver on Tuesday and they will attempt delivery on Saturday. My flatmate and I were at home on Saturday all day; surprise again, they attempted delivery (they say) but no one rang the buzzer or left a note. I tried to contact their customer service but it's the worst customer service you can imagine (most likely it's a robot). Again, back to the retailer, called them and now the online system shows me the parcel was delivered to 'letterbox'. Fingers crossed I get my parcel.
The morale of this story: STAY AWAY from Hermes and check with the retailer if they can delivered through Yodel, collect+ or Royal Mail. By the way, they deliver their parcels in time.
Urban Delice´s profile
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