I have been using Half.com/Ebay.com for a few years now, occasionally selling and buying from other sellers. I don't think it is very fair if someone rates the website as doing a poor job if you ordered from a seller that does not go through with a purchase. Half/Ebay does the most that they can to prevent fraud, and they send out notifications if they think the seller you purchased from is a scam. You can also file disputes, and if you were wrongfully charged for something they will quickly work on your problem so you can get your money back. I sell my school books and other items on here and I buy school books as well because of how cheap the prices are compared to other websites.
I get most of my school books from Amazon, as well as electronics and other knick knacks. I love the free super saver shipping deal they have and they usually ship pretty fast. Amazon usually has pretty good deals on their items compared to other websites. I have never had a problem with them!
AMI Clubwear offers free shipping if you spend over $50. As I was finalizing my purchase, I had a little over $60 in my cart. I entered the free shipping code and it went through saying I had free shipping. When I hit "confirm", I received a confirmation email saying I had only spent $48.94, and I was charged $22.37 for shipping on top of that. I noticed one of the items I had in my cart was not on this confirmation. I immediately contacted AMI Clubwear and they said they could not cancel the order but they would put in a request for me to talk to a supervisor.
ALSO, when I received my items, one of the items was wrong(shoes) so I requested an exchange, and AMI Clubwear agreed to exchange for the right item and refund my shipping. I sent the the original shoe box unharmed in another shoe box (why would I want to pay for a box when they messed up), and AMI Clubwear sent the package back without opening it because they thought the original box was damaged and I did not end up getting my money back for shipping or I didnt get the right item. They do not state that the item will be refused if sent in a shoe box, it obviously made it fine to their warehouse but they did not bother to open the package.
I have called customer service well over 10 times, each time requesting a supervisor, and it has now been 6 weeks since I made a complaint and I still have not heard from them. One of the customer service ladies even hung up on me once.
This has been such a hassle for me and I wouldnt want it to happen to anyone else. It would have been an even bigger hassle if my bank account only had enough for $60, because I ended up being charged $75 and it could have caused an over draft and then a $30 fee from my bank which im sure AMI clubwear would not pay for.
AMI Clubwear may have cute clothes for dirt cheap, but you get what you pay for and they obviously do not invest in their customer service or quality.
Gabbi found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.