Ordered 3 boxes of large tiles and was pleased with the price and delivery was on time but when hey arrived they were insufficiently wrapped and a third of them were smashed. I have never had tiles delivered that haven't been on a pallet before even for a fairly small amount if they're large tiles, this totally avoids he damage situation. However this wasn't the end of my troubles because when I opened the boxes up one of them had a fault on the pattern all the way through the box! Where quality control is I don't know because these were seconds! When I rang the next morning I got through to an older bloke who sounded like he couldn't care less, didn't get an apology and wasn't interested that I was on the clock with my tradesmen to get these tiles replaced. Thought I was getting a cheap deal but has ended up costing me more! Should have stuck to [external links removed] as they are excellent and never have a problem with them. The moral of the story as my Dad would say is "You never get more than a grunt out of a pig!".
However stock system needs updating! Couldn't fault any part of the service other than one thing I ordered wasn't in stock but was showing on website as available. This technical glitch prevents me fro giving 5 stars but all else was spot on!
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