Nate´s profile

Reviews (3)


Nothing Special

We ordered our item back in late September 2013 when we bought our new home. The item did not arrive until mid Feb 214. This was despite a 6 week guide line period on the item ordered.

We did query this with the customer service team but they were less than helpful.

I wouldn't return quickly to order anything from

After speaking with several friends and neighbours a similar experience was held. Quite frankly not good enough

Great stuff

Ithink the range on the website is really good and it great to have the varied choice. It must be said that it would be better if there were either more flash sales or cheaper prices as i do often find that with delivery its cheaper to simply walk into Soho!

13 October 2013

Reply from

Hi Nate,

Thanks for the comments, our large range & varied choice is for all customers worldwide who don't have the proximity of being able to walk into Soho. You can keep ahead of what we are doing & any special offers by following us on Facebook or twitter.

Best Regards Becks

On the whole good

The website was fairly straight forward to navigate, however, the payment process was quite the debacle.

For certain types of frames you cannot order online so you are forced to deal with the customer service team, who took my details down wrongly causing me to have to call several times to get this amended.

When the glasses came through they were in good condition and well packaged. One thing i would say is that the glass was not in great condition and i had to buy some heavy duty cleaner to get them into a reasonable state which was a little bit frustrating.

I would shop here again as the prices of the frames are far better than the high street and for a saving i got i would challenge most people to get a better deal.

04 December 2012

Reply from Fashion Eyewear

Dear Nate,

Firstly, we would like to thank you for taking the time to leave us with your feedback.

We are glad to hear that you received your eyewear on time and in good condition.

Please note that Tom Ford is a very exclusive brand and orders can only be placed via telephone which is stated on the website. We apologise for any inconvenience that may have been caused as a result of this.

We are however very happy to know that you will continue to use our service when you are looking for designer eyewear online.

Kind regards,

Customer Services

Nate´s profile

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United Kingdom