Ebookers

Could not book with you

It seemed like my order had gone through, I had entered all of my card information. Then I received an email that my flight was not confirmed unless I sent a lot of extra banking information separately. Not only was this un-nerving and unusual, I didn't know if I had been charged. Only a vague email which I thought meant I didn't have a seat. AND NOW, I am receiving this email to give my experience with my booking? What booking exactly?! If the necessary bank information was necessary because I am Canadian, and not a European citizen you should have a disclaimer before someone wastes their time with you. Otherwise, I am convinced you are a scam. Thank you for nothing but wasting my time. I will never book with you again.

04 December 2012

Reply from ebookers.com

Dear Miss Wilson - your booking actually completed and is confirmed. An email confirmation would have been provided to you on submission and we have resent this to the address you provided when booking.