Dear Customer Collective Decisions Ltd,

I apologise for the numerous emails regarding payment, the reason we send these are to remind customers payment is outstanding to avoid a delay in the despatch of the goods. Which in turn would result in customers receiving their printing late, we did not want there to be a delay with your order.

We do give customers the option of not receiving the chase of payment emails. This will mean customers will be responsible for ensuring payment is made in time, to receive goods to specified time scale. I will update this on your account, so for future orders we will just send you a confirmation email.

I hope this resolves the issue, please accept my apologies again.


Kind Regards

Emma Micallef
Sales Support Department
emma.micallef@solopress.com
01702 460047