Simon McCarthy´s profile
Reviews (2)
Angling Active
Fantastic service, quick, easy and competitive.
Purchased Simms star cleats, the website says the box contains 18 when in fact it only contains 16, otherwise I would have given 10 stars given the chance. Haven't opened the container to check but unless they have opened it and placed an extra 2 in, it says 16. It's all in the detail!
Reply from Angling Active Ltd
e-outdoor
Feeling totally ignored!
I am sure my equipment will turn up promptly and as ordered. My gripe is in the fact that despite emailing them and telephoning them, leaving my details for a callback to enquire about an Armed Forces Discount that one of the shops confirmed they do offer, nobody bothered to reply to either. I ended up ordering regardless but will go back to my previous supplier for future orders. Not feeling very valued.
Reply from www.e-outdoor.co.uk
Please accept our apology. This is certainly not an excuse but as a company we have just experienced our busiest week in our long trading history. I have drafted in extra staff from our stores to help our web team and happily they are up to speed.
As you can see from the many reviews we pride ourselves in valuing our customers. If we can redeem this situation in the future please refer to the MOD web site where you will find your discount code-our staff are not authorised to disclose this on the phone.
Steve Moseley
M.D.
Simon McCarthy´s profile
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