I ordered several products, after a few working days I still had no delivery details/date, two phone calls later, an aerial that was shown in stock on the web site was apparently actually out of stock.
I got the feeling if I hadn't phoned twice I'd still be waiting for my delivery. I opted for a cheaper alternative aerial to save waiting longer, no refund of the balance was offered.
When received, the products were all OK.
Subsequently Tradeworks have refunded the difference.
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