I purchased some speakers for my car and my first annoyance came when the product spec online was different to the actual spec of the speakers (the frequency response was different), I was willing to keep them regardless of this. The next problem was one of the speaker casings had a large crack meaning that one of the screws would not go through the casing. When I phoned up I spoke to someone (who didn't seem to bothered) who said to email pictures and a description and they will sort it. After 3 emails they still did not reply. I then phoned again and they said they changed their email address for returns, the person I spoke to assured me it would be dealt with. Another 2 emails and 2 phone calls later they decided to reply and said a replacement would be sent to me. Guess what? still no replacement. I will never buy from here again, terrible customer service.
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