Bruce Caldwell´s profile

Reviews (1)

Auto Europe US

Got my car but with no smiles

It was all business no smiles, not a friendly wink of an eye.
But it was business so what more can I ask is friendliness too much?
Still have not gotten the deposit back on my wife's credit card cause I had a copy of my license they wanted the original one. SO wife got the car not me

14 December 2012

Reply from Autoeurope

Dear Mr. Caldwell,

On behalf of Auto Europe, I would like to extend my apologies for the inconvenience experienced with the recent car rental in Europe.

We make every effort to ensure that each client returns home with a pleasant car rental experience and are, therefore, disappointed that you did not receive the quality service that our clients both expect and deserve.

If you have any further questions, please do not hesitate to contact our office.

Best regards,

Herman
Customer Service Department
Auto Europe LLC

Bruce Caldwell´s profile

profile image of Bruce Caldwell
Bruce Caldwell
Reviewer
United States

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