Ian Day´s profile

Reviews (1)

Festive Lights

Bit missing, still awaiting a response via E-bay messages

Purchased a set of 240 red berry lights, delivered promptly with no problems / delay etc, however, upon inspection one of the light caps (white plastic push on berry part) is missing from the set.

E-mailed asking whether I need to return the whole set for a replacement / refund or whether some replacements caps can be sent via the post, have had no response to date. Have not left any feedback yet via e-bay as I'm still hopeful for a amicable resolution !!!!

05 December 2012

Reply from Festive Lights Ltd

Hi Ian, apologies for the delay in getting back to you. Unfortunately our eBay account was locked for a couple of days, as a security precaution. If they haven't been already, someone should be in touch very soon.

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Ian Day
United States