Paul Whitby´s profile

Reviews (1)

DPD UK

Not good.

I have had problems before with DPD claiming to have visited my address but 'no-one being in' when on each occasion I was taking time off work to be at home specially! I am waiting again today for my parcel to be delivered - can DPD not just call the customer if they are having difficulty finding an address?? The 'automated response that 'no-one was in' really irritates me as it just isn't true!!

It would be so much better if DPD actually had an easy to contact centre to chase up undelivered parcels rather than having to post on this forum to get action each time....

05 December 2012

Reply from DPD UK

Hi Paul,

I'm really sorry to hear this. According to our system, delivery will take place today and we have your number so we can contact you should we encounter any issues.

Please email socialmedia@dpd.co.uk if you need any additional assistance.

Kind regards,

Bobby.

Paul Whitby´s profile

profile image of Paul Whitby
Paul Whitby
Reviewer
1982
Petworth, United Kingdom

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