We are hiring!

Colin Waterhouse´s profile

Send private message to Colin Waterhouse
Private messages cannot be used for advertising, spam or anything similar. Violations of this can lead to removal of the user responsible for the message. If you experience unsolicited promotion in a private message, please let us know and we will look into matter.

Reviews (1)

IronmongeryDirect

Gave us a call to misguidedly tell us they would deliver a day earlier than requested

We paid extra for a half day delivery slot on a Tuesday but were rung up on the Monday to say it would be delivered a day early on Monday morning instead. There was no delivery and when rung up they could not help at all initially, other than to keep repeating that it would be delivered on the Tuesday morning. Subsequently they rang back to say it would be delivered before 10am on the Tuesday, as opposed to 12. They were only late by 20 minutes.

Find useful Report
05 December 2012

Reply from IronmongeryDirect

Good Morning Mr Waterhouse

I'm sorry to hear of the confusion over the delivery date. I apologise of any inconvenience this has caused you and I have refunded the delivery charge you have paid.

Kind Regards
Nicola Miller
Sales Team Manager

Colin Waterhouse´s profile

profile image of Colin Waterhouse
Colin Waterhouse
Reviewer
United Kingdom

About