Rodney´s profile

Reviews (1)

Ebookers

Watch out for the foreign credit card surcharge

I needed to book a flight on S7 Siberian airlines and a search on Skyscanner showed Ebookers having the best price but I was annoyed to find they have a foreign credit card surcharge which other on-line sites to not have. Overall the experience of booking was good but I was disappointed with the surcharge which you don't find out about until the final payment stage. Ebookers should be more upfront on this issue.

05 December 2012

Reply from ebookers.com

Hi Rodney - the fee is not related to the fact that your card is a non UK issued one but the fact that you elected to pay by Credit Card for your reservation.

We do offer the facility to pay by debit card to avoid fees and its only possible for us to display these at the final confirmation stage as its at this point that all of your product selections are available for the calculation to be made.

Rodney´s profile

profile image of Rodney
Rodney
Reviewer
United Kingdom

About