I pre-ordered an item from ShopTo.net. it was supposed to be delivered today (22/11/2013) this was the release date for the order in question. I eventually contact customer services to find out there is no driver available to deliver my parcel until Monday (25/112013). What kind of incompetent delivery company doesn't have a driver available to deliver a parcel, when they had all day to do it? This is the worst delivery company I have ever dealt with. I wish I now chose TNT from ShopTo's drop down menu. Avoid like the plague, if you want to be disappointed on not getting a pre-order when you're supposed to. DPD will be getting an official complaint from me as well.
Update: I did receive my order today for launch day. However, it was at around 9pm. The anticipation of setting up the Xbox One and trying it has worn off, after waiting all day for the delivery. This is the first ever time I've received a delivery this late. ShopTo should not use this company again in my opinion.
This doesn't change my rating, despite I did receive the parcel eventually. I still think DPD is a joke of a delivery company, and they had all day to deliver this. You're not telling me there is only one local delivery driver in the Bolton area.
I know my item was sitting in a van for hours on end because the items were at a very cold temperature. Just hope my console is fine.
I have a pre-order with GAME and apparently, they use this company as well. Great, another stressful day next Friday. I'm going to contact GAME to see if I can change the courier because I'm not getting another parcel delivered by you again, and I'm willing to pay extra to use another courier. Screw you. (-_-) ,l,,
ShopTo are a very good place to order from. They are very reliable, and all my orders have arrived the next day.
I've pre-ordered a few times from them, a lot of the time pre-orders, for me have come one, or even two days early. I pre-ordered my first piece of console hardware from them. Which was the new Wii U console, it arrived a day early before the official launch day.
None of my items I have ordered thus far have arrived damaged. Games are sent in jiffy bags. Items which are bigger are sent out in boxes. You don't get a receipt with your order either, so make sure you keep your email receipts for any hardware you order.
The only time I have had trouble with ShopTo was, when I ordered FIFA 10, they sent me Mass Effect 3 instead. Even with that error though, I sent them the game back, and they refunded me the money, plus the postage I pad to send it back to them (I din't think they reinburst you with the postage anymore).
The other reason I didn't give them 5/5 is because of their new rewards programme. You don't seem to get much back when you spend with them. You spend around £40 for a game, and you get under £1 — around 85p back I think. It seems it's not per pound you spend, unlike GAME's reward card scheme.
The website is OK to use, however, say you search for Hitman for example, it will bring up other un related items as well, like MP3s. So their search could use a bit of tweaking.
All in all though, ShopTo are an excellent place to order from. If you want your in-stock orders the next day, this is definitely the company to use in my opinion. Places like Amazon, Play.com, and Zavvi have gotten really slack with their delivery times as of late for me. So, I will be using ShopTo a lot more from now on.
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