My parcel was out for delivery yesterday, saw a van parked outside my house but nobody knocked the door, so presumed that the delivery was for my neighbour. Kept tracking my parcel and said it was out for delivery, so waited, nothing came. At 9pm tracked on line again and saw that my parcel had been returned to depot as the were unable to gain access to my property, rubbish, it helps if the driver gets out of the van and open the gate, the postman manages it every day. I have tried ringing Yodel and its and automated service which requires te delivery number from the card the driver left, obviously the driver never left a card as he didn't make it out of the van. This is the second time that this has happened, just two different which I have ordered from. How do you contact someone who appears uncontactable, these goods are xms presents for my children, anyone have any ideas? HELP
Mark Swarbrick found this review useful
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