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Reviews (1)

Havens

All the items ordered arrived in good condition in the end, but it would have been good to get early information on delays.

Some items were out of stock. But we were not informed early on that there would be delays. This info would have been helpful. Otherwise we were happy with the service.

07 December 2012

Reply from Havens

Dear Mr Lyscom,
I am pleased that in the end you were pleased with the service. However I am sorry that the order took longer than anticipated to complete.
I would like to thank you for your patience and understanding and I will look to see why our communication was not as good as it could be.
I really appreciate your comments as we are always looking to improve our service.
Look forward to having an opportunity of helping you again in the future and I wish you and your family greetings of the Season,
Kind regards,
Nigel Havens

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Mr Lyscom
Reviewer
United Kingdom

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