The price and service for the shower I ordered were excellent. No complaints at all.
However, the shower was faulty when installed. On contacting Shower Doctor I was told to contact the manufacturer to get them to fix it under Warranty. This is a just-out-of-the-box, brand new, never been used unit. As the seller, I would have expected Shower Doctor to send a replacement shower and to deal with the manufacturer regarding the faulty shower, which I would have returned to them.
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