I generally found my Victoria Plumb experience good, the website was easy to use, clear and helpful. Arrnagements for delivery were prompt.
When the delivery slot was communicated it was a rather incovenient window which we had no input on, and did not suit us. The delivery arrived at the very end of the timeslot and day. When the items arrived the lorry parked on the shared drive of the house we have just moved into and one of my new neighbours arrived to find the drive blocked. A conversation took place and the driver told my neighbour he had a bad attitude (as I heard from inside the house). I have not heard from the neighbour and hope this has not set us off on the wrong foot! A disappointing end to an excellent service until that point, and as a result I have to give the whole experiance 3 stars. Thanks
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