Stefanie Hewitt´s profile

Reviews (2)


Appalling Customer Service

I scheduled a parcel through Parcel2go to be collected by My Hermes. The parcel was picked up on 22 November and has still not been delivered. Parcel2go cannot ring My Hermes - can only communicate with them by email and they don't reply/. It is now 05 December and I am constantly being told to wait a few more days! Noone can tell me where my parcel is and when it will be delivered. Ridiculous situation and I am getting no help or support from Parcel2go.

Laura Mahadyand Allan Nelson found this review useful



My parcel was collected from me on 22 November to be delivered to Sevenoaks. It has still not arrived and I keep being told - wait a few more days! I will never use My Hermes again.

Stefanie Hewitt´s profile

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Stefanie Hewitt
Peterborough, United Kingdom