Not only did I get a text message advising a delivery slot (of within 2 hours, not a morning or afternoon like most couriers), I was also given the opportunity to reschedule by replying by text, which I did. I got an immediate response that my request for an alternative delivery date had been put in place.
On the day I had a further text confirming the delivery time and sure enough, I looked out of my office window, and saw the delivery van drive up bang on time.
I have had a dozen deliveries in the past 2 weeks, from 7 different couriers, and DPD was far and away the best and most professional.
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