I bought the QED 10 mm heat-shrink to finish off a set of high-quality speaker cables that I was putting together (mostly from QED components, hence the choice). The service was excellent; when they realised that they did have any in stock they telephoned me straight away. This was very refreshing, most companies just email! They explained that I could choose other heat-shrink kits. I declined and explained why I had chosen that item. They were very gracious and said that they would send out the kit as soon as it became available, which they did. A great company: great service, seriously competitive prices and speedy delivery. What more could you ask for?
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