Rachel Murray´s profile

Reviews (3)


Watch out for hidden charges

Another rip off travel company, got to the checkout and besides the crazy credit card charges there was an additional £50 'service charge'. What is that for? I went to a different company.


Don't believe the advertised prices

We phoned up about 5 day holiday £274pp (total £1096). Phoned up and the quoted price was £1395, the extras being for 2 checked in baggage and transfers (6km taxi ride). Phoned up again and refused transfers and baggage. Price now £345pp (£1380) because flights and accommodation apparently charge higher prices for children over 5. I told them that this was untrue as the flight carrier Ryanair charge the same from over 2's and they then said it was only for accommodation. We argued and in the end gave up and we are going independently, turns out it is cheaper. Would use this site with caution and expect to pay at least £50pp extra. It felt as though we refused one way of them hiking up the prices so they had to try a different way to extract extra money.


Misleading information, hidden charges, AVOID!

I Ordered 3 calendars from the website for £5.99 each. After entering my card details, I went to confirm and the price had hiked up to £35 with additional hidden charges that were not me tend and I feel were deliberately misleading. I put in a different voucher code 3 for 1 but this did not work as vistaprint told me today that the calendars had to be identical, again, this is not clear information. In the end I've had to settle for 1 calendar for 99p. The postage is pricey, a snail service of 21 days still costing £5.21. That slow a service should be free. This website is like the no frills airlines, they advertise as being value for mone and cheap, but with extra hide. Charges, suddenly at the checkut yo are faced with a huge and unexpectedly high bill. I mean, upload fee for EACH calendar??? Some charges I did not even understand or see why they were there. Iwold use this site withi caution and scrutinise everything, as the extra charges only become apparent immediately before pressing confirm. I will be advising my friends to avoid this misleading and unscrupulous website.

06 December 2012

Reply from Vistaprint

Hi Rachel, We are deeply sorry for any inconvenience. We kindly inform you that the voucher can be applied successfully if you choose 3 calendars with the same design. Regarding, the additional charges on the shipping,we kindly inform you that shipping costs vary by the weight of your order and by the turnaround time you select during checkout.However, one of our advisor will get back to you to resolve the issue.

Rachel Murray´s profile

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Rachel Murray
Solihull, United Kingdom