Vistaprint

Misleading information, hidden charges, AVOID!

I Ordered 3 calendars from the website for £5.99 each. After entering my card details, I went to confirm and the price had hiked up to £35 with additional hidden charges that were not me tend and I feel were deliberately misleading. I put in a different voucher code 3 for 1 but this did not work as vistaprint told me today that the calendars had to be identical, again, this is not clear information. In the end I've had to settle for 1 calendar for 99p. The postage is pricey, a snail service of 21 days still costing £5.21. That slow a service should be free. This website is like the no frills airlines, they advertise as being value for mone and cheap, but with extra hide. Charges, suddenly at the checkut yo are faced with a huge and unexpectedly high bill. I mean, upload fee for EACH calendar??? Some charges I did not even understand or see why they were there. Iwold use this site withi caution and scrutinise everything, as the extra charges only become apparent immediately before pressing confirm. I will be advising my friends to avoid this misleading and unscrupulous website.

06 December 2012

Reply from Vistaprint

Hi Rachel, We are deeply sorry for any inconvenience. We kindly inform you that the voucher can be applied successfully if you choose 3 calendars with the same design. Regarding, the additional charges on the shipping,we kindly inform you that shipping costs vary by the weight of your order and by the turnaround time you select during checkout.However, one of our advisor will get back to you to resolve the issue.