When you order a few batteries, you expect to get what you order, and from an on-line supplier in particular you expect fresh stock. Does that deserve five stars? Not really. But when you order them on the wrong night and discover that you will be out when they are due to be delivered, it's great to know that someone will respond to your email and do something about it, and it's fun to discover that they also pop a sweet in with every order (Green & Black's 70% next time, folks?).
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