It was quite stressful for me booking my flight, as I had to leave the UK in a hurry following a bereavement abroad. The gentleman taking my call was very professional and helpful making sure that the flight was right for me.
It was good that I could get my Boarding Card on line as well, as we missed a crucial turning for terminal 4, which almost lost me my flight. Apart from that travelling was relatively painless as I enjoyed lovely flights with KLM.
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