K Finnie´s profile

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Quick, prompt and reliable service

Great service from BIA. The personnel are always a pleasure to deal with on the phone. In my opinion the stock is of very high quality and those you speak to know their stock inside out. I was able to call and get detailed additional advice on product dimensions when we bought a cot as well as help picking a colour of high chair. Items were always dispatched very quickly and text notification received of delivery to the nearest hour meant that I have never waited in unnecessarily. BIA have also handled supply of spare fixings for the cot and refunds on protection sheets that didn't work out in an efficient and hassle free way. Wouldn't hesitate to recommend.

K Finnie´s profile

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K Finnie
United Kingdom