Thank you so much for the excellent service. Never before have I received such a magnificent service from an on-line company. Unfortunately the Royal Mail failed to deliver as specified (through no fault of yours). You responded to emails immediately, refunded monies to bank account and also immediately offered to send out another pair of wellies free of charge! I am pleased to say though that the wellies did turn up next day and they haven't been off her feet since!
Thank you so much for all of the care and attention.
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