Heinnie's product portfolio is excellent, communication is fast and their website is clear and appealling.
After ordering more than ten times from Heinnie it is easy to predict when a shipment wil arrive. I also had nothing to worry or complain about earlier. I live abroad, as such I do not expect packages to arrive as fast as within the UK. I also checked the website from Royal Mail for delivery times abroad. On average it takes a week to receive any package. However, the last months delivery times seem to take longer...the last one even a month. I consider myself a s regular client, as such, I am getting more and more worried about sloppy delivery times. A small package should not take four weeks to be delivered anywhere in the EU...
I am willing to order more products, but at this stage I am reluctant to order again after delivery times which are far from reasonable. I noticed a serious decline in the delivery service, which I really regret.
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