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Reviews (1)

Simply Scuba

Gift token postage charge way too much

I bought a gif token - £25 - as a Christmas present. I was charged over £2 for postage when it can't possibly have cost this much to package & post. A much better way to attract repeat business would have been to offer free P&P for such a small item

06 December 2012

Reply from Simply Scuba

We are sorry to hear that the customer considered the postage cost to be too steep. The Standard Postage cost is a set amount which is considered by a vast majority of our customer's to be very competitive. We will however pass on the comments to the relevant department as we do read and take our feedback very seriously with a view to improving our service where ever possible.

Philip Hathaway´s profile

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Philip Hathaway
Reviewer
United States

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