I phoned quite late at night to book some of my staff in to a london hotel & the lady I spoke to was excellent, I had tried to book online but because I am the cardholder but not going on the trip I noticed I was advised to phone. I was a bit apprehensive expecting it to be a bit of a pain but the service experience was excellent.
Thank you :)
The steak we have just had from Westin Gourmet was fantastic, melted in the mouth!!
Also the service we received was excellent, would thoroughly recommend!!
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