Phil Murray´s profile

Reviews (1)

Pixmania

Avoid at all costs.

I ordered an Ipad mini which showed up as 'in stock' on the Pixmania website. I paid £15 for express 24hr delivery and it should of been sent out that day before midday. 2 days later I called to find out that the product wasn't even stock, no email... no notification... nothing. Now Im waiting to get my money back via paypal and I need it for a christmas present. Furious.

REPLY to PIXMANIA's REPLY:

Don't talk utter rubbish to try and make Pixmania sound professional. I checked my order online and it stated that it had been validated. Surely after my delivery date had came and gone I should have received an email telling me that my ipad didnt even exist. My friend ordered an ipad on the same evening and you sent him the wrong colour... wrong spec.... then told him to send it to France for a refund. Two orders... and two cockups.... you couldnt make it up!

George Greek found this review useful

10 December 2012

Reply from www.pixmania.co.uk

Hello,
Thank you for your review.
I am sorry if the Ipad mini you purchased is not in stock and if you were not satisfied with our customer services.
We aim to keep our customers updated at all times on their orders progression.
Please note that even though your item was in stock when you placed your order, at the time your order went into validation, it was no longer in stock due to the high demand on this item.
I invite you to contact me with your order details on emma@pixmania.com so that I may investigate further into your order and offer you a suitable solution.
Kind Regards
Emma
Pixmania Mediator

Phil Murray´s profile

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Phil Murray
Reviewer
1985
London, United Kingdom

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