Ms Catherine Hills´ profile

Reviews (2)


Good company I would use again

Great product at competitive price and delivered quickly.

Don't use this company - If your order is damaged you won't receive any help!

Excellent computer generated customer service. But when trying to deal with human customer service forget it. I received an order a week ago and am still waiting for someone to sort out the damaged goods despite several emails and phone calls to a premium rate 0844 number. As yet, a week later, I am no further forward and have no idea of what is happening because no-one will reply to me! I have now reordered from another retailer. Would I recommend or use Better Bathrooms again? NO WAY.

10 December 2012

Reply from Better Bathrooms UK LTD

Thank you for your feedback in relation to the damaged item which you received. Unfortunately your item was out of stock at the time of the replacement being generated. This will be despatched from our warehouse to the courier on 12.12.12 when the stock of this item is replenished. Please accept my sincere apologies for the delays in getting through to the customer service department

Ms Catherine Hills´ profile

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Ms Catherine Hills
United States