I have previously ordered from Simply Asus without issue. I bought a clearance item and the order appeared to be accepted. I later received a text to say that there was a problem with my order. I telephoned and was informed to contact my bank. This was incorrect information. I called again and spoke to a lady who had a terrible attitude. She was unhelpful and I felt I was treated like something on the sole of a shoe. I actually called a sales line and was told to order on the internet. What kind of sales line is that?
I am deeply unsatisfied and appalled by the whole experience. When I finally bought the item no effort was made on the company's part to have the product ready. I was expected to wait all afternoon in Birmingham for a text confirmation that the product was ready for collection. The whole experience left me feeling like a number rather than a person.
I would give SimplyAsus zero out of 5 if that was an option.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.