Gillian´s profile
Reviews (1)
Iflorist
Nice flowers but poor service
Flowers arrived and I was told they were lovely. The problem was that the card was blank which caused a problem as recipient did not know who they were from.
When I called the lady cpnfirmed that a message was on the system she just said she would call florist. No offer of anything else not great customer service
07 December 2012
Reply from iflorist
Gillian´s profile
United States
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Thank you for your feedback. Please accept our sincerest apologies for the inconvenience this blank card must have caused, we welcome all feedback including bad feedback so that we can improve our services for the future. We certainly do not wish to lose you as a valued customer so we would like to offer you a complimentary bouquet to be sent to a recipient of your choice. We hope this is satisfactory and I will e-mail you personally now regarding this matter.
Kind Regards
Iflorist