November 15th I ordered a couple of RTX DUALphone 4088 telephones through Skype's web shop. I received an order confirmation from ChatandVision the same day and the payment was withdrawn from my card.
The product was claimed to be in stock and delivery expected in 3 to 10 working days. When the 10 working days had passed with no signs of delivery I contacted their support and received 3 minutes later a reply (apparently automatic) with apologizes but no promises of delivery.
Now well into the 4th week after ordering I still have no indication of delivery with the same "Your order is being made ready" order status every time I check. I have also checked my Junk e-mail for any replies from ChatandVision that might have been blocked, but with no luck.”
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