Unhelpful from beginning to end.
Product received was completely disgraceful, nothing like pictures or described.
Responses received when I made the complaint were in no way useful and were sometimes repeatative and not at all relevant to the situation.
Situation still unresolved but I am not expecting any further action to be taken as I got fed up of inadequate responses.
This is also not the first issue I have had with the company. After been a loyal customer, I was chased for payments to which I didn't owe. I have always been a good customer (made every payment without fail) but after deciding to take advantage of their "buy now pay in 12 months" offer, I was pestered for payments straight away and sent rude letters about paying my debts!
Julie Roden found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.