I have to agree with other reviewers, my experience is the same and very disppointing bearing in mind their goods are very stylish, although no point having a good showroom and website if customers never actually know when/if they'll actually get their goods.
I ordered a sideboard in September, due in stock late oct, due date keeps changing getting to early December, I contact customer service who "assure you it will be with you in 2 weeks ..... There is a shipment on its way" the day before that new due date it's changed again, call customer service and (you've guessed it) "...... Assurance .... Shipment on way ......".
Absolute joke, wish I'd never bothered and went elsewhere, I've now used the "complaint procedure" doubt anything will happen but let's see what they come back with!
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