TJW were brilliant. They were available to give support & advice in plain English when we were still in shock after mums death. Then, while we were struggling to adjust to life without mum and fight the sea of paperwork, RJW quietly did all the work needed to win a civil prosecution. They struck that happy medium of keeping us informed without deluging us with calls or correspondence. They were also very good at managing our expectations on how much compensation we could expect.
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