Albert Peña´s profile

Reviews (1)

Wix

Bad Customer service and slow software

In the beginning your product somewhat worked. In the beginning your customer service was fair. Now? I will not use this product. I will stick to my trusty old Dreamweaver, iWeb, html editor or something else that is not Wix. I have tried numerous times to get customer service for my issues, gave up and then tried to contact someone in customer service to cancel. Now? Even trying to do that has been a ridiculous chore. Sorry guys, but you really need to get it together.

04 January 2013

Reply from WIX

I am sorry that you are unhappy with our support system. Have you tried our phone support?

You can call us, US Toll Free, at 1-800-6000-WIX (1-800-600-0949) during normal business hours (Monday - Friday between, 6AM - 5PM PST) and we will be happy to assist you.

If you are calling from outside the US and need a direct number you may call 1-415-639-9034 during the same hours.

*Note: If you are calling from outside the United States, we suggest that you use a VOIP service to call us. Many of these services, such as Skype, allow you to call toll free numbers for free.

Albert Peña´s profile

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Albert Peña
Reviewer
1963
Odessa, United States

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