I stumbled across this company whilst on the hunt for a new winter/audax road bike frame. I placed an order for a tifosi CK7 frame, forks and a headset, and even tho the frame wasn't in stock (showed as availiable in 2 to 3 days) I was unpacking the frame on the following friday! Best prices I could find, everything I wanted, fast delivery!.
If I had to moan about something - a dispatch notification email would have been a nice touch.
I use Merlin quite regularly for cycling equipment (I dread to think how much I've spent there! - wheels, clothing, tools, tyres, clothing, spares, more tyres,.....). They always have what I need, always at a good price. I Live quite close to the shop, and when I've been in I have always had a good shopping eperience. Exchanges are no problem, and the staff are polite and knowledgeable.
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