The two grape vines I ordered arrived promptly and in excellent packaging. Each pot was in a polythene bag to retain the soil around the roots and then the pots were placed head to toe and the stems nestled in straw. The whole lot was then encased in rigid cardboard and finally wrapped in brown paper. The only additional information that other plant companies use that would have helped is 'Live plants, please open immediately'..This would help if there is any chance of me being away and would alert my husband that he had to do something with the parcel and not just leave it lying around awaiting my return. The plants are well sized and look heatlhy although only time will tell on how well they grow.
I haven't yet had time to use the chocolate (to make my own chocolates for Christmas) so my comments only relate to the good value of the product and good service. I found them via Amazon shop front but bought directly from the company after the tax issues with Amazon were highlighted. The servoce was very quick although you do need to be in to sign for the parcel, which for some people might struggle with.
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