Andrew Craven of Key Retirement Solutions turned up dead on time and greeted us in a friendly and open manner. When we got down to looking at the best way of releasing equity in our house Andrew took us carefully through the pros and cons without in any way appearing to push Key Retirement's business. He made it clear that if he thought it was inappropriate for us to go ahead, he would say so.
In the end, we found the product which matched our needs, and a day or so later Andrew came back with full details and comparisons to support his recommendation.
Throughout, Andrew was supportive, helpful and friendly and we would have no hesitation in recommemnding Key to any of our friends seeking similar advice.
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