I previously ordered a Dining Table and Chairs from oakfurnitureland two and a half years ago, before they had numerous showrooms and advertised on TV. I experienced no problems.
This time I ordered a Rivermead TV and DVD Cabinet (arrived with with a number of chips to the wood), Rivermead Bookcase - was badly put together, drawers were not cut straight etc. Scroll back fabric chair - feet were scuffed at the bottom, and seat had a black mark on it, large mirror - small scratches to the wood, and the worst damaged item - Tokyo Desk £398.25.
Again the drawers had not been cut straight, the left hand top front of the drawer was split and all the wood was lifting. They came a week later with a replacement desk (I accepted a discount on the other items), and the second desk was also damaged. Before they even took it out of the box, you could see the legs were split. They took the first and second desks away with them. A week later, a third desk arrived. This time, there were a number of holes, chips, a large chip of wood missing from one of the legs etc. I fail to understand why these products are not quality checked before they go out. It is a real shame.
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