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I have ordered my order from 19 Nov. but now i still not get my irder yet!! and when i asked you questions the answer will be the same..!!

and now is 3 weeks that i have got the mail that yiu have sent the package to me but i don't have my package yet. and also that I live in Sweden it's not long from UK , Why do it take so long time!!!!!!!!!!

Jus 'tine M found this review useful

07 December 2012

Reply from

Hi Nittaya

Thanks for your review. Customer Services are experiencing high levels of enquiries at the moment, and we apologise for any delay in responding.

It sounds like your order has been delayed in the post - this can happen occasionally, and as the International service we offer is free of charge, we don't have tracking capabilities.

If it hasn't arrived within 20 working days, please contact Customer Services with your order number and they will get back to you with details on a refund/replacement.

Many thanks

The Team

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Nittaya' Nitty
Skellefteå, United Kingdom