20/3/13 THIS IS THE 3RD TIME I HAVE ORDERED FLOWERS FROM SERENATA AND IT WILL BE THE LAST. THE 1ST ORDER DELIVERED ON TIME, THE 2ND ORDER WAS DELIVERED 4 DAYS LATE AND THIS THE 3RD ORDER WILL HOPEFULLY BE DELIVERED TOMORROW 2 DAYS LATE. THEY WERE FOR MY LATE WIFE WHO'S ASHES ARE WITH MY DAUGHTER. ONE WAS FOR THE DAY WE SHOULD HAVE CELEBRATED OUR GOLDEN WEDDING ANNIVERSARY AND THE OTHER WAS A YEAR AFTER HER DEATH IN REMEMBERENCE. ON BOTH OCCASIONS THIS HAS CAUSED UPSET WITHIN THE FAMILY. WILL I USE SERENATA FLOWERS AGAIN ITS A BIG DEFINITE NO NO NO .
21/3/13 THE FLOWERS WERE EVENTUALLY DELIVERED 2 DAYS LATE THEY ARE ALSO GIVING ME A FULL REFUND, I NOW FEEL THAT I CAN'T PUT MY TRUST IN THEM, THEREFORE WON'T USE SERENATA AGAIN.
Easy to order and speedy delivery. Would use again
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