I bought my phone after speaking on line to your staff whoi where excellent in every way and knew what they were talking about
The only very small complaint I have but this was not really pointed out to me by staff was the fact that I had to pay extra for the Internet Wi Fi to be able to use the phone at other locations other than at home on m y wireless network
I was lead to believe that the £31 / month included Wi Fi as there was no mention of this until after I had opted to by online and then afterwards a box came up saying something about paying an extra £2.99/month to O2 for Wi Fi and I am still not sure whhat this amount is for or even if it has to be paid at all
I tried to talk to someone on line chat but they were far to busy and I received a message which did no address the reason I had gon eonto chat
I am still waiting for a call back from someone there at Phones 4U but have not as yet received any call to explain a couple of thing to me about my phone and plan that I have opted for
So a call would be a great help
My # is 07703328537
and my name is John Britcher
Please phone me as soon as possible
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