May I please highlight, I have not had a response following the complaint I filed on 3 October! Over two months ago! I would never use their services again and I hope other holiday makers make the right decision and chose an alternative company!
They made me miss my flight back to the UK, I had no transfers even though I paid for it in advance and I had to make my own way back to London and purchase a new ticket for my partner and I. Their customer service workers refused to help!
Please be wise and very careful! I am still waiting to hear back from them.
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