Very irritated to be honest.
I opted to do the payment plan online to buy a left handed mahogany Taylor GS Mini, the guitar was listed as in stock and I paid a generous deposit and went to the trouble of setting up the monthly direct debit payment plan only to receive a phone call an hour later to be told it wasn't in stock!?
What is most annoying is that I have tried to buy the guitar elsewhere but cannot get approval with the payment plan via other companies clearly because the one I took with GigGear is registered / causing problems because of the cancellation.
Not impressed at all as there will now be a long and inconvenient delay to obtain the guitar I wanted. Furthermore, I now have to wait for my deposit to be refunded so will be without the money until this is given back.
Absolute joke, should not list out of stock items and DEFINITELY not let customers pay deposits and create payment plans for items they don't even have!
I was informed that they would have the item back in stock mid January which of course is not good enough and I'm not at all amused.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.