Josh Bailey´s profile

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They let me order an out of stock item after I had paid deposit and set up a payment plan

Very irritated to be honest.
I opted to do the payment plan online to buy a left handed mahogany Taylor GS Mini, the guitar was listed as in stock and I paid a generous deposit and went to the trouble of setting up the monthly direct debit payment plan only to receive a phone call an hour later to be told it wasn't in stock!?

What is most annoying is that I have tried to buy the guitar elsewhere but cannot get approval with the payment plan via other companies clearly because the one I took with GigGear is registered / causing problems because of the cancellation.

Not impressed at all as there will now be a long and inconvenient delay to obtain the guitar I wanted. Furthermore, I now have to wait for my deposit to be refunded so will be without the money until this is given back.

Absolute joke, should not list out of stock items and DEFINITELY not let customers pay deposits and create payment plans for items they don't even have!

I was informed that they would have the item back in stock mid January which of course is not good enough and I'm not at all amused.

Josh Bailey´s profile

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Josh Bailey
United Kingdom