Since there has been a change in the way they deal with the orders from customers there has been a total break down in communications.
You will receive a txt saying that the order is on its way and they fail to be delivered.
They are providing a service and the service is appalling. You have to chase them up to see if the medicines are coming. While in the meantime your pet is waiting for tablets that could be a life or death situation for them. On more than 1 occasion we have had to go and get another prescription and use an emergency vet.
Even though they are 1 of the cheapest on the web, they will probably find that people will not use them again for all their short falls.
Ordered a dress from Missguided, told my order had been accepted. Recieved my order number. Went to cheque that my order was being by next day despatch, was told it was.
Later on in the evening recieved an email saying that the money had been taken out of my account, but due to an ERROR, Missguided could not deliver as they had not got this item. 2nd email saying they had refunded my money. They took the money straight away, but carnt put it back the same way.
There are and still are lots of post on Facebook, referring to this post all saying the same thing. I was warned ,but did not see the warning until too late.
How many more people are they taking money from and getting interest from this.
I would suggest that if anyone else has the same experience that they call TRADING STANDARDS, and make this company known .
I would give them a minus rating if that was possible.
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