Recently new to using this company and therefore wanted a few smaller samples.
Placed order and unfortunately selected Royal Mail option as was 1-2 days and cheaper. They have lost the order somewhere, didn't arrive at destination and still waiting for them to decide if they will replace the order. Speaking with BulkPowders Customer Services, they are bound by their contract with RM to wait 15 days before replacing.
Made new order and used Next Day and it arrived no problem. Still waiting for a decision on initial order. :-(
Good company, good products, but let down by their choice of courier - Don't make the same mistake I did.
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